Resident Benefits Package
More Value, More Peace of Mind. All in One Program
At Avalon Realty & Oaktree Management, we believe your home should be more than just a place to live—it should make life easier. Our Resident Benefits Package (RBP) is designed to give you added convenience, protection, and peace of mind. From helping you build credit to providing 24/7 support, we’ve bundled together thoughtful perks that make renting better.
What’s Included in
Your Resident Benefits Package:
Free Credit Reporting
We report all your rent payments to the three major credit bureaus. Paying your rent on time helps you build credit each month and increase your FICO score.
Monthly Community Perks
Enjoy exclusive discounts and offers from local favorites and national brands.
Routine Property Visits
We visit once or twice a year to perform a routine home walkthrough to be sure everything is running smoothly and that there are no outstanding maintenance needs.
Late Fee & NSF Fee Waivers
Life happens… we’ve got you covered. Receive one annual waiver for a late fee (up to $100) or an NSF fee (up to $75).
Online Payment Portal
Enjoy a simple and secure way to make free payments via eCheck or ACH.
Air Filter Delivery
We will provide you with an annual supply of air filters. They will be delivered directly to your home. Clean filters help keeping indoor air fresh, the HVAC system running efficiently and keep your power bills lower.
24/7 Emergency Maintenance Hotline
Our emergency line is always open, and your call goes directly to a team member for a fast response.
Guaranteed Response Time
We respond to all tenant communications within 24 hours (excluding holidays and weekends).
Quality Repairs
We use only trusted vendors who will provide you with fast, reliable, and high-quality service.
Online Pet Profiles
Keep your pet’s vaccination and medical records, pet insurance policy and other important information organized and accessible wherever you are.
Security Deposit Protection
Your deposit is always kept safe in a trust account and remains protected, even in the event of a property foreclosure.
$1000 Homebuyer Credit
When it’s time to buy your own place, we’ll credit $1,000 toward your closing costs when you purchase with an Avalon agent.